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Error Codes

The general format for any error response is the following:

json
{
    "status": "ko",
    "error_code": "<code>",
    "error_description": "<description>"
}

The following table includes all error codes with description, grouped by "realm".

KNN_KNIKunena not installed{"status":"ko","error_code":"KNN_KNI","error_description":"Kunena not installed"}

RealmError codeError descriptionJSON format
Module related error codesREQ_ANSAction not specified{"status":"ko","error_code":"REQ_ANS","error_description":"Action not specified"}
REQ_MNSModule not specified{"status":"ko","error_code":"REQ_MNS","error_description":"Module not specified"}
REQ_MNFModule not found{"status":"ko","error_code":"REQ_MNF","error_description":"Module not found"}
REQ_RUNRequest unknown{"status":"ko","error_code":"REQ_RNS","error_description":"Request unknown"}
API key related error codesREQ_AKRAPI key required{"status":"ko","error_code":"REQ_AKR","error_description":"API key required"}
REQ_AKLAPI key limit exceeded{"status":"ko","error_code":"REQ_AKL","error_description":"API key limit exceeded"}
REQ_AKEAPI key expired{"status":"ko","error_code":"REQ_AKE","error_description":"API key expired"}
REQ_AKIAPI key invalid{"status":"ko","error_code":"REQ_AKI","error_description":"API key invalid"}
REQ_AKGAPI key generic error{"status":"ko","error_code":"REQ_AKG","error_description":"API key generic error"}
User authentication related error codesREQ_UCAUnable to check authentication{"status":"ko","error_code":"REQ_UCA","error_description":"Unable to check authentication"}
REQ_AURAuthentication required{"status":"ko","error_code":"REQ_AUR","error_description":"Authentication required"}
User moduleUSR_LIFLogin failed{"status":"ko","error_code":"USR_LIF","error_description":"Login failed"}
USR_LOFLogout failed{"status":"ko","error_code":"USR_LOF","error_description":"Logout failed"}
USR_UNRUsername required{"status":"ko","error_code":"USR_UNR","error_description":"Username required"}
USR_PWRPassword required{"status":"ko","error_code":"USR_PWR","error_description":"Password required"}
USR_EMREmail required{"status":"ko","error_code":"USR_EMR","error_description":"Email required"}
USR_NMRName required{"status":"ko","error_code":"USR_NMR","error_description":"Name required"}
USR_ALIAlready logged in{"status":"ko","error_code":"USR_NMR","error_description":"Already logged in"}
USR_UNEUser not enabled{"status":"ko","error_code":"USR_UNE","error_description":"User not enabled"}
USR_RNARegistration not allowed{"status":"ko","error_code":"USR_RNA","error_description":"Registration not allowed"}
USR_IRFInvalid registration field{"status":"ko","error_code":"USR_IRF","error_description":"Invalid registration field"}
USR_UNLUser not logged in{"status":"ko","error_code":"USR_UNL","error_description":"User not logged in"}
USR_UNEUser not enabled{"status":"ko","error_code":"USR_UNE","error_description":"User not enabled"}
USR_EDRError during registration{"status":"ko","error_code":"USR_EDR","error_description":"Error during registration"}
USR_UAXUsername already exists{"status":"ko","error_code":"USR_UAX","error_description":"Username already exists"}
USR_EAXEmail already exists{"status":"ko","error_code":"USR_EAX","error_description":"Email already exists"}
USR_RREReset request error{"status":"ko","error_code":"USR_RRE","error_description":"Reset request error"}
USR_RRFReset request failed{"status":"ko","error_code":"USR_RRF","error_description":"Reset request failed"}
Content moduleCNT_ANFArticle not found{"status":"ko","error_code":"CNT_ANF","error_description":"Article not found"}
CNT_AGEArticle generic error{"status":"ko","error_code":"CNT_AGE","error_description":"Article generic error"}
CNT_ANAAccess not authorized{"status":"ko","error_code":"CNT_ANA","error_description":"Access not authorized"}
CNT_CNFCategory not found{"status":"ko","error_code":"CNT_CNF","error_description":"Category not found"}
CNT_NCFNo categories found{"status":"ko","error_code":"CNT_NCF","error_description":"No categories found"}
CNT_TNSTag not specified{"status":"ko","error_code":"CNT_TNS","error_description":"Tag not specified"}
CNT_TGETag generic error{"status":"ko","error_code":"CNT_TGE","error_description":"Tag generic error"}
CNT_ANSAlias not specified{"status":"ko","error_code":"CNT_ANS","error_description":"Alias not specified"}
Push modulePSH_TNSToken not specified{"status":"ko","error_code":"PSH_TNS","error_description":"Token not specified"}
PSH_ANSApp code not specified{"status":"ko","error_code":"PSH_ANS","error_description":"App code not specified"}
PSH_PNSPlatform not specified{"status":"ko","error_code":"PSH_PNS","error_description":"Platform not specified"}
PSH_PUNPlatform unknown{"status":"ko","error_code":"PSH_PUN","error_description":"Platform unknown"}
PSH_ESAError saving app code{"status":"ko","error_code":"PSH_ESA","error_description":"Error saving app code"}
PSH_AUNApplication unknown{"status":"ko","error_code":"PSH_AUN","error_description":"Application unknown"}
PSH_ESDError saving device{"status":"ko","error_code":"PSH_ESD","error_description":"Error saving device"}
PSH_ECNError creating notification{"status":"ko","error_code":"PSH_ECN","error_description":"Error creating notification"}
PSH_IATInvalid authorization token{"status":"ko","error_code":"PSH_IAT","error_description":"Invalid authorization token"}
Menu moduleMNU_MNSMenu not specified{"status":"ko","error_code":"MNU_MNS","error_description":"Menu not specified"}
MNU_INFItem not found{"status":"ko","error_code":"MNU_INF","error_description":"Item not found"}
MNU_NIFNo items found{"status":"ko","error_code":"MNU_NIF","error_description":"No items found"}
SobiPro moduleSP_SNISobiPro not installed{"status":"ko","error_code":"SP_SNI","error_description":"SobiPro not installed"}
SP_SNSSection not specified{"status":"ko","error_code":"SP_SNS","error_description":"Section not specified"}
SP_CNSCategory not specified{"status":"ko","error_code":"SP_CNS","error_description":"Category not specified"}
SP_PNSParent not specified{"status":"ko","error_code":"SP_PNS","error_description":"Parent not specified"}
SP_SGESection generic error{"status":"ko","error_code":"SP_SGE","error_description":"Section generic error"}
SP_NSFNo sections found{"status":"ko","error_code":"SP_NSF","error_description":"No sections found"}
SP_SNFSection not found{"status":"ko","error_code":"SP_SNF","error_description":"Section not found"}
SP_CGECategory generic error{"status":"ko","error_code":"SP_CGE","error_description":"Category generic error"}
SP_NCFNo categories found{"status":"ko","error_code":"SP_NCF","error_description":"No categories found"}
SP_CNFCategory not found{"status":"ko","error_code":"SP_CNF","error_description":"Category not found"}
SP_EGEEntry generic error{"status":"ko","error_code":"SP_EGE","error_description":"Entry generic error"}
SP_NEFNo entries found{"status":"ko","error_code":"SP_NEF","error_description":"No entries found"}
SP_ENFEntry not found{"status":"ko","error_code":"SP_ENF","error_description":"Entry not found"}
ZOO moduleZOO_ZNIZOO not installed{"status":"ko","error_code":"ZOO_ZNI","error_description":"ZOO not installed"}
ZOO_ZNSZOO app not specified{"status":"ko","error_code":"ZOO_ZNS","error_description":"ZOO app not specified"}
ZOO_INFItem not found{"status":"ko","error_code":"ZOO_INF","error_description":"Item not found"}
ZOO_ANAAccess not authorized{"status":"ko","error_code":"ZOO_ANA","error_description":"Access not authorized"}
ZOO_CNSCategory not specified{"status":"ko","error_code":"ZOO_CNS","error_description":"Category not specified"}
ZOO_CNFCategory not found{"status":"ko","error_code":"ZOO_CNF","error_description":"Category not found"}
ZOO_NCFNo categories found{"status":"ko","error_code":"ZOO_NCF","error_description":"No categories found"}
Kunena moduleKNN_KNIKunena not installed{"status":"ko","error_code":"KNN_KNI","error_description":"Kunena not installed"}
KNN_NTFNo topic found{"status":"ko","error_code":"KNN_NTF","error_description":"No topic found"}
K2 moduleK2_KNIK2 not installed{"status":"ko","error_code":"K2_KNI","error_description":"K2 not installed"}
K2_NUFNo users found{"status":"ko","error_code":"K2_NUF","error_description":"No users found"}
K2_INFItem not found{"status":"ko","error_code":"K2_INF","error_description":"Item not found"}
K2_IGEItem generic error{"status":"ko","error_code":"K2_IGE","error_description":"Item generic error"}
K2_ANAAccess not authorized{"status":"ko","error_code":"K2_ANA","error_description":"Access not authorized"}
K2_CNFCategory not found{"status":"ko","error_code":"K2_CNF","error_description":"Category not found"}
K2_NCFNo categories found{"status":"ko","error_code":"K2_NCF","error_description":"No categories found"}
K2_CGECategory generic error{"status":"ko","error_code":"K2_CGE","error_description":"Category generic error"}
Search module---
Community Builder moduleCB_CNICommunity Builder not installed{"status":"ko","error_code":"CB_CNI","error_description":"Community Builder not installed"}
CB_EADError accessing database{"status":"ko","error_code":"CB_EAD","error_description":"Error accessing database"}
CB_UNSUser not specified{"status":"ko","error_code":"CB_UNS","error_description":"User not specified"}
CB_UNFUser not found{"status":"ko","error_code":"CB_UNF","error_description":"User not found"}
CB_MFMMandatory field missing{"status":"ko","error_code":"CB_MFM","error_description":"Mandatory field missing"}
CB_PUFProfile update failed{"status":"ko","error_code":"CB_PUF","error_description":"Profile update failed"}
Release System moduleREL_PNSPackage not specified{"status":"ko","error_code":"REL_PNS","error_description":"Package not specified"}
REL_ENSEmail not specified{"status":"ko","error_code":"REL_ENS","error_description":"Email not specified"}
REL_UNSUsername not specified{"status":"ko","error_code":"REL_UNS","error_description":"Username not specified"}
REL_PWDPassword not specified{"status":"ko","error_code":"REL_PWD","error_description":"Password not specified"}
REL_KNSKey not specified{"status":"ko","error_code":"CB_MFM","error_description":"Key not specified"}
REL_KNRKey not required{"status":"ko","error_code":"REL_KNR","error_description":"Key not required"}
REL_PNFPackage not found{"status":"ko","error_code":"REL_PNF","error_description":"Package not found"}
REL_PNEPackage not exists{"status":"ko","error_code":"REL_PNE","error_description":"Package not exists"}
REL_GNSGroup not specified{"status":"ko","error_code":"REL_GNS","error_description":"Group not specified"}
REL_GNFGroup not found{"status":"ko","error_code":"REL_GNF","error_description":"Group not found"}
REL_UNFUser not found{"status":"ko","error_code":"REL_UNF","error_description":"User not found"}
REL_UNAUser not authorized{"status":"ko","error_code":"REL_UNA","error_description":"User not authorized"}
REL_INKInvalid key{"status":"ko","error_code":"REL_INK","error_description":"Invalid key"}
REL_ESKError sending key{"status":"ko","error_code":"REL_ESK","error_description":"Error sending key"}
REL_LIFLogin failed{"status":"ko","error_code":"REL_LIF","error_description":"Login failed"}
REL_UNEUser not enabled{"status":"ko","error_code":"REL_UNE","error_description":"User not enabled"}