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500 Error After Installation Joomla 2.5.7

  • wadeinni
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9 years 9 months ago #2840 by wadeinni
Hi yesterday I purchased and installed Jbackend 1.0.2 for Joomla 2.5 on our test site, an exact copy of our Joomla live site but in a subdirectory.

Installation seemed, and I created a menu link to access and configure the component.

However when I try to access the component through the browser with two versions of the menu link I get the following errors.



Error 1 with using link 1 - www.domainname.com/xxx/administrator/index.php?option=com_jbackend

Table 'testdatabasej25.mph_jbackend_keys' doesn't exist SQL=SELECT k.id, k.key, k.user_id, k.daily_requests, k.expiration_date, k.comment, k.hits, k.last_visit, DATE_FORMAT(k.current_day, "%Y-%m-%d") as current_day, k.current_hits, k.ordering, k.published, k.checked_out, k.checked_out_time,ku.name as user_name, ku.username as user_username, ku.email as user_email,uc.name AS editor FROM mph_jbackend_keys AS k LEFT JOIN `mph_users` ku ON ku.id=k.user_id LEFT JOIN mph_users AS uc ON uc.id = k.checked_out WHERE (k.published IN (0, 1)) ORDER BY k.ordering asc Table 'testdatabasej25.mph_jbackend_keys' doesn't exist SQL=SELECT k.id, k.key, k.user_id, k.daily_requests, k.expiration_date, k.comment, k.hits, k.last_visit, DATE_FORMAT(k.current_day, "%Y-%m-%d") as current_day, k.current_hits, k.ordering, k.published, k.checked_out, k.checked_out_time,ku.name as user_name, ku.username as user_username, ku.email as user_email,uc.name AS editor FROM mph_jbackend_keys AS k LEFT JOIN `mph_users` ku ON ku.id=k.user_id LEFT JOIN mph_users AS uc ON uc.id = k.checked_out WHERE (k.published IN (0, 1)) ORDER BY k.ordering asc LIMIT 0, 20 Table 'testdatabasej25.mph_jbackend_keys' doesn't exist SQL=SELECT k.id, k.key, k.user_id, k.daily_requests, k.expiration_date, k.comment, k.hits, k.last_visit, DATE_FORMAT(k.current_day, "%Y-%m-%d") as current_day, k.current_hits, k.ordering, k.published, k.checked_out, k.checked_out_time,ku.name as user_name, ku.username as user_username, ku.email as user_email,uc.name AS editor FROM mph_jbackend_keys AS k LEFT JOIN `mph_users` ku ON ku.id=k.user_id LEFT JOIN mph_users AS uc ON uc.id = k.checked_out WHERE (k.published IN (0, 1)) ORDER BY k.ordering asc






Error 2 with using link 2 - www.domainname.com/xxx/administrator/index.php?option=com_jbackend&view=request

500 - An error has occurred.
View not found [name, type, prefix]: request, html, jbackendView

Return to Control Panel

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9 years 9 months ago #2841 by admin
Replied by admin on topic 500 Error After Installation Joomla 2.5.7
Hi,
it seems something goes wrong with installation and tables were not created. Please, be sure to download the proper version for Joomla 2.5 here:

www.selfget.com/downloads/file/30-jbackend-j25.html

And reinstall again. If the problem persists, send me an email at info(at)selfget.com (we can solve faster).

Kind regards,
Luigi

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  • wadeinni
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9 years 9 months ago #2842 by wadeinni
Replied by wadeinni on topic 500 Error After Installation Joomla 2.5.7
Thanks for the quick reply, I'll download this, remove previous installation and database tables and let you know what happens.

Thanks

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9 years 9 months ago #2843 by wadeinni
Replied by wadeinni on topic 500 Error After Installation Joomla 2.5.7
The Jbackend re-install was a success with the J25 version you recommended I download. I'll keep you posted if any other issues come up.

Big Thanks :)

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9 years 9 months ago #2845 by admin
Replied by admin on topic 500 Error After Installation Joomla 2.5.7
U're welcome. Check your API here:

www.selfget.com/documentation/jbackend-joomla30.html

Let me know if you get troubles...

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