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Error message after upgrade to 1.7.3

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9 years 9 months ago #2754 by joetighe
Error message after upgrade to 1.7.3 was created by joetighe
I just upgraded versions (uninstalled first) and now received an error message when I click on the "Tag Meta" link or the "Rules" link ("Synonyms" and "About" links ok). The update was to version 1.7.3 enterprise from version 1.7.2 enterprise.
Error message read:

An error has occurred.
500 Unknown column 'a.custom_header' in 'field list' SQL=SELECT a.id, a.url, a.case_sensitive, a.request_only, a.decode_url, a.last_rule, a.placeholders, a.title, a.description, a.author, a.keywords, a.rights, a.xreference, a.canonical, a.custom_header, a.rindex, a.rfollow, a.rsnippet, a.rarchive, a.rodp, a.rydir, a.rimageindex, a.comment, a.synonyms, a.synonmax, a.synonweight, a.preserve_title, a.hits, a.last_visit, a.ordering, a.published, a.checked_out, a.checked_out_time,uc.name AS editor FROM joom_tagmeta_rules AS a LEFT JOIN joom_users AS uc ON uc.id = a.checked_out WHERE (a.published IN (0, 1)) ORDER BY a.ordering asc

Thanks in advance for any help.
Joe

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9 years 9 months ago #2755 by admin
Replied by admin on topic Error message after upgrade to 1.7.3
Hi Joe,
from the error message it seems something goes wrong with the table update. It should be necessary to execute a little query on your database:
ALTER TABLE `#__tagmeta_rules` ADD `custom_header` varchar(255) DEFAULT NULL AFTER `canonical`;
ALTER TABLE `#__tagmeta_rules` ADD `rydir` tinyint(1) NOT NULL DEFAULT '2' COMMENT '0=No,1=Yes,2=Skip' AFTER `rodp`;

You could use phpMyAdmin, but before to execute you should replace #_ with your table prefix. If you have problems to do this, I can help you (e.g. with a remote support session). Or I could send you a custom version to reinstall that forces the table update, as you prefer.

Kind regards,
Luigi

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9 years 9 months ago #2757 by joetighe
Replied by joetighe on topic Error message after upgrade to 1.7.3
Thanks for the quick reply. A custom version to reinstall sounds easy if it is not too much trouble for you.

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9 years 9 months ago - 9 years 9 months ago #2760 by admin
Replied by admin on topic Error message after upgrade to 1.7.3
I forgot to ask you which version of Joomla you are using. Assuming you have Joomla 3 (and only in this case), download the attached package. Go to Extensions -> Extension Manager -> Manage, search for Tag Meta component (neither package nor plugin, only component) and uninstall (tables will be preserved). After this, install the attached package, and install again your 1.7.3 Enterprise. That's all.

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If you have Joomla 2 just let me know and I will prepare another package.

Kind regards,
Luigi

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Last edit: 9 years 9 months ago by admin.
The following user(s) said Thank You: joetighe

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9 years 9 months ago #2763 by joetighe
Replied by joetighe on topic Error message after upgrade to 1.7.3
Luigi,
It worked perfect. Thank you...best support ever.

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9 years 9 months ago #2766 by admin
Replied by admin on topic Error message after upgrade to 1.7.3
Thanks for your patience :)

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