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Community Builder Profile Pro & Auto Group

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10 years 10 months ago #1223 by Caribathletes
Community Builder Profile Pro & Auto Group was created by Caribathletes
Hello,

I am having problems assigning users to their designated groups. I have Community Builder Profile Pro installed and I do not know if this can be a problem?

The first step with the registration process is to have the user select whether they are a coach or athlete using the community builder profile pro component. The user selects whether they are an athlete or a coach, this brings up the suitable registration form as the registration form for an athlete is different from that of a coach.



After the suitable registration form comes up, the applicant can fill out the community builder profile pro registration form and the "register as" select box is what I am using to place them into different user groups.





However after the user completes the registration process, athlete or coach, they are both being placed into the "registered group" which is the parent group of both athlete and coach







Please let me know what I am doing wrong.

Anicia

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10 years 10 months ago #1225 by admin
Replied by admin on topic Community Builder Profile Pro & Auto Group
Hi,
I had another user before that uses CB Profile Pro registration process, and we discovered that it uses standard CB methods, so it should be fully compatible with Auto Group.

From your screeshots I cannot see Auto Group plugin settings. You should post here with field settings or we can schedule a remote session using Team Viewer, so you will show me your settings.

Kind regards,
Luigi

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10 years 10 months ago #1232 by Caribathletes
Replied by Caribathletes on topic Community Builder Profile Pro & Auto Group
Hello,

Please see the settings below:


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10 years 10 months ago - 10 years 10 months ago #1233 by admin
Replied by admin on topic Community Builder Profile Pro & Auto Group
Ok,
this seems right. Please, post the last screenshot about the CB field settings.

Thanks,
Luigi
Last edit: 10 years 10 months ago by admin.

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10 years 10 months ago #1245 by Caribathletes
Replied by Caribathletes on topic Community Builder Profile Pro & Auto Group
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10 years 10 months ago #1247 by admin
Replied by admin on topic Community Builder Profile Pro & Auto Group
Sorry but from the screenshot I cannot see more. Can we schedule a remote support session with Team Viewer? If yes, send me an email at info(at)selfget.com.

Kind regards,
Luigi

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